Delivery Information

• We process orders within 2-3 business days (excluding weekends and holidays)
• Successfully placed orders will receive an e-mail confirmation with the order details, if you do not receive an e-mail, please check your spam filter or contact us for confirmation. 
• You will receive another notification when your order has shipped. 
• If you need any assistance with your order, please contact us immediately at sales@mytoolexpert.co.uk. We will not be able to make changes to your order after it has shipped. 
• Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding shipping fee) and ask that you re-submit your order. 

• Domestic Shipping Rates and Estimates

  For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

• We offer Free UK Mainland carriage on all online orders over £100
• We offer £6.90 flat rate shipping on order below £100 threshold

    How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.